This is a translation provided for convenience. The French version is the only legally binding one.
01
Data collected
LNA-CI collects the following categories of data, depending on your profile:
| Category | Data | Profile concerned |
|---|---|---|
| Identity | First name, last name, profile photo | Professional |
| Contact | Email, WhatsApp phone number, Messenger | Professional |
| Profession | Type, licence number, certified documents | Professional |
| Browsing | IP address, pages visited, session duration | All visitors |
| Location | City/country (from IP), declared area of practice | Professional |
02
Purposes of processing
Your data is processed for the following purposes:
- Managing the professional account — creation, authentication, profile updates
- Publication in the directory — public display of verified professional information
- Identity verification — our team checking professional documents
- Introductions — passing contact details on to authorised visitors
- Usage statistics — improving the platform and providing analytics to professionals
- Communications — notifications about your account and platform news (with consent)
03
Data retention
| Type of data | Retention period |
|---|---|
| Account data | For as long as the account exists |
| Professional documents | For as long as the account exists — deleted along with it |
| Account deletion | Immediate: account, profile, documents and files are erased at the time of the request |
| Consultation statistics | Profile views, contact clicks and usage events: 12 months, then automatically erased every week |
| Search results at registration | 12 months, then automatically erased |
| Professional contact requests | 36 months from the last exchange, in line with the CNIL's recommendation on prospecting |
| Technical logs | Kept by our hosting providers, for 12 months at most |
| Audience measurement | Only after consent, withdrawable at any time (see Cookies) |
04
Data sharing
LNA-CI does not sell your personal data. We may share it with:
- Directory visitors — only the professional information you have chosen to make public
- Our technical processors — the full list is set out below, with each one's hosting location
- Competent authorities — in response to a judicial or legal request
| Processor | What it processes, and where |
|---|---|
| Supabase | Database, accounts, files — hosted in the European Union (Ireland) |
| PostHog | Audience measurement, only after your consent — hosted in the European Union |
| Vercel | Site hosting and technical logs — outside the EU (United States) |
| Sentry | Error reports, without email address — outside the EU (United States) |
| Resend | Sending emails: sign-in codes, notifications — outside the EU (United States) |
| Google Gemini | Generating text and visuals at the professional's request — outside the EU (United States) |
| Google Maps | Displaying maps; your IP address is transmitted — outside the EU (United States) |
| Cloudflare Turnstile | Anti-bot protection on sign-in forms — outside the EU (United States) |
| GitHub | Feedback sent through the feedback form — outside the EU (United States) |
| Slack | Internal alerts for our team — outside the EU (United States) |
05
Your rights
Under the GDPR, you have the following rights:
- Right of access — obtain a copy of your personal data
- Right to rectification — correct inaccurate data
- Right to erasure — request deletion of your data
- Right to data portability — receive your data in a structured format. There is no export button in your account yet: the request is made by email and we reply within a month
- Right to object — object to certain processing
- Right to restriction — temporarily restrict processing
To exercise these rights, write to contact@lna-ci.com. As the publisher is established in France, you have the right to lodge a complaint with the CNIL (the French data protection authority, cnil.fr).
06
Cookies
We use the following types of cookies:
| Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Authentication, security, session | Session / 7 days |
| Analytics cookies | Anonymised audience measurement | 13 months |
| Preference cookies | Language, display | 12 months |
Audience measurement cookies are only set after your explicit agreement, given through our consent banner. You can revisit this choice at any time below.
You have not made a choice yet — no audience measurement cookie is set.
07
Security
LNA-CI implements appropriate technical and organisational measures to protect your data:
- Encryption of data in transit (TLS 1.3) and at rest (AES-256)
- Password-free sign-in, using a single-use code sent by email (expiring after 15 minutes)
- Data isolation at the database level (row level security): a professional can only access their own data
- Access logging
08
Contact
For any question relating to the protection of your data:
Okobe Tech (RCS Bobigny 108 277 088) · 5 Rue Pleyel, Bureau 3, 93200 Saint-Denis, France
Email: contact@lna-ci.com
Response time: 30 days maximum